Industrial Bazar

At Industrial Bazar, we strive to deliver genuine and high-quality industrial products. This Return Policy explains the terms and conditions under which products may be returned.

1. Eligibility for Return

A product is eligible for return only if:

  • It is damaged during transit

  • It is incorrect or different from the ordered item

  • It has a manufacturing defect (subject to verification)

2. Return Timeframe

  • Return requests must be raised within 48 hours of delivery

  • Requests made after this period may not be accepted

3. Non-Returnable Items

The following items are not eligible for return:

  • Electrical & electronic products once installed or used

  • Custom-made or special-order products

  • Bulk or specially sourced items

  • Products damaged due to improper installation, mishandling, or power fluctuation

4. Return Request Process

To request a return, please:

  1. Contact us within 48 hours of delivery

  2. Provide Order ID, product details, and clear images/videos

  3. Allow verification by our technical team

Return approval is subject to inspection and verification.

5. Condition of Returned Products

  • Products must be unused, uninstalled, and in original packaging

  • All accessories, manuals, and labels must be intact

Returns not meeting these conditions may be rejected.

6. Replacement or Refund

  • Replacement will be preferred wherever possible

  • Refunds will be issued only if replacement is not available

  • Approved refunds will follow our Refund Policy

7. Return Shipping

  • Return shipping charges may be borne by the customer unless the return is due to our mistake

  • Shipping and handling charges are non-refundable

8. Contact Information

For return-related support, contact:

📞 Mobile: +91 97178 35359
📧 Email: letusautomation@gmail.com

9. Policy Updates

Industrial Bazar reserves the right to change or update this Return Policy at any time without prior notice.